About Us

Welcome to Universal Courier Service, where our commitment to "Reliable Logistic & Transport Solutions" defines our ethos. Established in 2001, we've been at the forefront of the logistics and transportation industry, providing unparalleled services. From shipping containers to trailers, our comprehensive solutions cater to diverse needs.

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We stand behind the quality of our products

Warranty Information

Warranty Information

Thank you for choosing Universal Courier Service. We stand behind the quality of our products and are committed to providing you with exceptional service. Please review the following warranty information for a clear understanding of our policies.

Warranty Coverage

All products purchased from Universal Courier Service are covered by our standard warranty. The duration and terms of the warranty may vary based on the type of product. Please refer to your product documentation or contact our customer service team for specific details.

Warranty Period

The warranty period commences from the date of purchase. It is essential to retain your proof of purchase, such as a receipt or order confirmation, to validate your warranty claim.

What Our Warranty Covers

Our warranty covers manufacturing defects and non-conformities that may arise during normal use. This includes issues related to materials, workmanship, and product performance.

Exclusions from Warranty Coverage

The warranty does not cover damages resulting from misuse, neglect, accidents, unauthorized modifications, natural disasters, or any other conditions beyond normal wear and tear. Additionally, the warranty does not extend to third-party components or accessories not supplied by Universal Courier Service.

How to Make a Warranty Claim

If you believe your product is eligible for warranty service, please contact our customer service team promptly. Provide your proof of purchase and a detailed description of the issue. Our team will guide you through the warranty claim process, which may include product inspection, repair, replacement, or refund, based on the circumstances.

Customer Responsibilities

To ensure the smooth processing of your warranty claim, please: Retain your proof of purchase. Follow the care and usage instructions provided with the product. Contact us promptly when an issue arises.

Our Commitment

At Universal Courier Service, we are dedicated to delivering reliable products, and our warranty program reflects our commitment to your satisfaction. We strive to resolve warranty claims efficiently and transparently, ensuring you have a positive experience with our products and services.

Questions or Concerns

If you have any questions or concerns regarding our warranty policies, please feel free to contact our customer service team. Thank you for choosing Universal Courier Service, and we appreciate the opportunity to serve you.